K2 blackpearl
Documentation
How can Deltascheme Help?
Consultancy
Consulting ahead of a possible K2 blackpearl solution is typically open ended. In our experience, the most important subjects to cover for successful projects are;
- Analysis of the way your organisation operates
- Review the processes you want to automate
- Scoping the solution – analysing the number of users, and amount of work anticipated to flow through the system
- Advising the appropriate use of workflow technology, with existing assets and surrounding integrations to best suit your applications.
Design, Development, Installation & Configuration
- Installation – getting the server software installed and configured correctly
- Configuration – adapting and extending “out of the box” features and functionality to meet your requirements
- Development – building bespoke user interface elements to surface workflow functionality and task information for your users.
- Look and Feel – integrating your corporate branding into the workflow interface – and ensuring a common look and feel throughout your solution.
K2 blackpearl Training
The key to making the most of business process management solutions is making sure your staff appreciate the benefits it brings them – therefore training in the use of the system is absolutely paramount. We tailor training to suit your needs – with it typically taking the form of;
- Train the trainer – empowering your own staff
- Train the end users – bringing you up to speed quickly
Support
We offer a comprehensive package of support options, individually tailored to your needs through a Service Level Agreement. More information is available in the Support section.
