Deltascheme ISO9001 :2008 Certified
Deltascheme is one of the very first companies in the ECM market place to be ISO 9001:2008 certified. ISO 9001:2008 is a comprehensive management system standard and is maintained by ISO, the International Organization for Standardization.
ISO 9001:2008 provides a number of requirements which an organization needs to fulfill to achieve customer satisfaction through consistent products and services which meet customer expectations. It includes a requirement for continual (i.e. planned) improvement of the Quality Management System.
Some of the requirements in ISO 9001:2008 include:
- A set of procedures that cover all key processes in the business
- Monitoring processes to ensure they are effective
- Keeping adequate records
- Checking output for defects, with appropriate and corrective action where necessary
- Regularly reviewing individual processes and the quality system itself for effectiveness
- Facilitating continual improvement
Paul Turnbull, Managing Director of Deltascheme said,
“We are committed to quality and this is embedded in our culture and all that we do. The Company has developed a Quality Management System (QMS), which focuses on ensuring the right people with the right skills and training are engaged in each and every project. Our main objective is to provide solutions and services that continue to exceed customer satisfaction and strengthen customer relationships.”
Deltascheme is a specialist systems integrator and solutions provider delivering ECM and BPM solutions. We use Microsoft SharePoint as our primary application platform and have expertise delivering a broad range of integrated solutions such as EDRM, Case Management, Extranets, Intranets, CRM, Business Intelligence and data migration projects. Based in Marlow, Buckinghamshire, Deltascheme has 23 years experience of software engineering.